Healthcare – what do you do during ALERT LEVEL 2? (as at 2 Sept, 2020)

• You can leave home, but you must follow public health measures and consider others around you
• Follow the Alert level 2 directions in place for the Auckland region,

https://covid19.govt.nz/covid-19/alert-system/alert-level-2/

• If you are in Auckland and have any cold or flu-like symptoms, you should get a COVID-19 test.  The symptoms of COVID-19 can include:

• New or worsening cough
• Fever
• Sore throat
• Temporary loss of smell
• Runny nose.

If you have any of these symptoms?

1. Call Your family doctor (GP) first -call ahead to find out if you need a test and follow their advice

2. Go to a Designated GP

3. Go to an Urgent Care Clinic, or

4. Final option go to a COVID-19 Testing Centre (CTC)

See list:

https://www.arphs.health.nz/assets/Uploads/Resources/Disease-and-illness/Coronavirus/Covid19_Testing-sites-A4.pdf

• Call Healthline, 0800 358 5453 for health advice (choose Option#1 for language support, stay on the line, then say the language you want e.g ‘Korean’.

• If you need to access other care, call your health service first:

• GPs/Urgent Care Clinics are open

• Call them first if you are sick or have any health concerns

• Planned care in hospital

• Strong measures are in place to keep you safe in our hospitals.
• Go to your appointments unless you are told otherwise by the service. See each DHB’s info below on their website.

• Hospital visitor policy

• Alert Level 2 visitor rules will be in place. Check your local DHB’s website or Facebook page for information on their hospital visitor policy:

Auckland DHB, http://www.adhb.health.nz/your-health/covid-19/#CTCs

Counties Manukau Health,

https://countiesmanukau.health.nz/covid-19
Waitematā DHB,

https://www.waitematadhb.govt.nz/patients-visitors/covid-19-information

·         Call 111, OR

·         Go to your nearest hospital Emergency Department (ED). ED is open.

• Stay home if you’re sick
• Face coverings:

• You must wear a face covering on public transport if you are aged 12 and over
• You are strongly encouraged to wear a face covering when you leave the house,https://covid19.govt.nz/health-and-wellbeing/face-coverings

• Physical distancing:

• 2m in public e.g. shopping malls, parks
• 1m in controlled environments where contact tracing and other public health measures are in place e.g cafes, gyms, faith-based settings

• Continue to wash your hands for 20 seconds, and sneeze and cough into your elbow
• Disinfect commonly used surfaces at home and at work
• COVID-19 ‘loves crowds’- Only 10 people max. for all social gatherings except for

funerals and tangi

• Keep a record of your daily movements- this will help with contact tracing,https://tracing.covid19.govt.nz
• Be kind

• Asian background? Asian Family Services free helpline for English, Mandarin, Cantonese, Korean, Vietnamese, Japanese, Thai and Hindi languages, 0800 862 342, Monday to Friday, 9am  to 8pm,  https://www.asianfamilyservices.nz
• Former refugee background living in the Auckland region? Free call RASNZ Support & Information Line,

0800 472 769, Monday to Friday, 9am to 5pm,
https://rasnz.co.nz/covid-19-resources

• 1737 – Need an interpreter? Stay on the phone and listen to music, then tell the call worker your language, for example ‘Korean’,  www.1737.org.nz

www.arphs.health.nz/covid-19-information-for-our-communities

www.covid19.govt.nz/updates-and-resources/translations